At Jumplings, we want you to be completely satisfied with your purchase. If for any reason you are not, we offer a return and exchange policy to make your shopping experience as smooth as possible. Please review the following guidelines:
1. Eligibility for Returns and Exchanges:
- You may return or exchange items within 2 days from the date of purchase.
- To be eligible for a return or exchange, items must be unused, in their original packaging, and in the same condition as when you received them.
- Returns are accepted for only those items which are incorrectly sent by us.
2. Return process
All you have to do is drop us an email on contact@jumplings.in or a message on Whatsapp (+91-7703921975) with your order details and the reason for the return request. If you have Got any defective piece then capture it and send its images then a dedicated point of contact will be arranged to guide you through the entire process. We always go the extra mile to help our customers and to make sure they are happy.
3. Exchange Process:
- If you wish to exchange an item for a different one, please follow the return process and specify in your request that you would like an exchange. We will process the exchange as soon as we receive your returned item.
4. Return Shipping Costs:
- Customers are responsible for return shipping costs unless the return is due to an error on our part.
5. Refunds:
- Once we receive your returned item and inspect it, we will process your refund to the original payment method. Please allow 3-4 days for the refund to appear in your account, as processing time may vary.
6. Damaged or Incorrect Items:
- If you receive a damaged or incorrect item, please contact us within 2 days of receiving your order. We will work with you to resolve the issue promptly, whether it’s through a refund, replacement, or exchange.
If you have any questions or concerns about our return and exchange policy, please don’t hesitate to reach out to our customer support team at [+91-7703921975]. We are committed to ensuring your satisfaction with our products, and we appreciate your business. Thank you for choosing Jumplings for your shopping needs.
Delivery options overview
WoodMart offers ideal shipping methods for any requirement. Be it low priced through DHL/Standard Parcel Post, more quickly via DHL Express (Germany only) or UPS, or especially reliable and secure by a specifically trained freight forwarder. And in addition you can also pick up your order yourself at our Shop if you prefer. On this page you´ll find an overview of all available shipping methods.
FAQs
My order hasn't arrived yet. Where is it?
A client that’s unhappy for a reason is a problem, a client that’s unhappy though he or her can’t quite put a finger on it is worse. Chances are there wasn’t collaboration, communication, and checkpoints, there wasn’t a process agreed upon or specified with the granularity required.
It’s content strategy gone awry right from the start. Forswearing the use of Lorem Ipsum wouldn’t have helped, won’t help now. It’s like saying you’re a bad designer, use less bold text, don’t use italics in every other paragraph. True enough, but that’s not all that it takes to get things back on track.
Do you deliver on public holidays?
If that’s what you think how bout the other way around? How can you evaluate content without design? No typography, no colors, no layout, no styles, all those things that convey the important signals that go beyond the mere textual, hierarchies of information, weight, emphasis, oblique stresses, priorities, all those subtle cues that also have visual and emotional appeal to the reader. Rigid proponents of content strategy may shun the use of dummy copy but then designers might want to ask them to provide style sheets with the copy decks they supply that are in tune with the design direction they require.
Do you deliver to my postcode?
A client that’s unhappy for a reason is a problem, a client that’s unhappy though he or her can’t quite put a finger on it is worse. Chances are there wasn’t collaboration, communication, and checkpoints, there wasn’t a process agreed upon or specified with the granularity required.
It’s content strategy gone awry right from the start. Forswearing the use of Lorem Ipsum wouldn’t have helped, won’t help now. It’s like saying you’re a bad designer, use less bold text, don’t use italics in every other paragraph. True enough, but that’s not all that it takes to get things back on track.
Is next-day delivery available on all orders?
If that’s what you think how bout the other way around? How can you evaluate content without design? No typography, no colors, no layout, no styles, all those things that convey the important signals that go beyond the mere textual, hierarchies of information, weight, emphasis, oblique stresses, priorities, all those subtle cues that also have visual and emotional appeal to the reader. Rigid proponents of content strategy may shun the use of dummy copy but then designers might want to ask them to provide style sheets with the copy decks they supply that are in tune with the design direction they require.
Do I need to be there to sign for delivery?
A client that’s unhappy for a reason is a problem, a client that’s unhappy though he or her can’t quite put a finger on it is worse. Chances are there wasn’t collaboration, communication, and checkpoints, there wasn’t a process agreed upon or specified with the granularity required.
It’s content strategy gone awry right from the start. Forswearing the use of Lorem Ipsum wouldn’t have helped, won’t help now. It’s like saying you’re a bad designer, use less bold text, don’t use italics in every other paragraph. True enough, but that’s not all that it takes to get things back on track.